cx664 Privacy Policy

Introduction and Scope

cx664 ("we", "our", or "platform") is an online gaming and betting service provider operating for users in Bangladesh. This privacy policy ("policy") describes in detail our commitments and practices regarding the protection, collection, processing, and use of your personal information.

By using the cx664 website (https://cx664.cam), registering an account, or using any of our services, you are considered to have agreed to the terms of this policy. If you do not agree to any term of this policy, please refrain from using our platform.

This policy applies to all services, products, and webpages of cx664. It does not apply to third-party websites or services, which have their own privacy policies.

What Information We Collect

cx664 collects the minimum information necessary to provide you with our services. We collect two types of information:

2.1 Information You Provide Directly

You provide the following information directly during registration and account management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information (mobile numbers for bKash, Nagad, Rocket, Upay)
• Documents required for identity verification (such as national identity card)
• Information provided when contacting our support team

2.2 Automatically Collected Information

When you use the cx664 platform, the following information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Activity logs on the platform (login times, game sessions, betting history)
• Transaction history (details of deposits and withdrawals)
• Usage information collected through cookies and similar technologies
• Referral source and marketing campaign identifier information

Purpose of Data Use

cx664 uses your personal information only for the following legitimate purposes:

3.1 Service Delivery and Operations

• Ensuring account creation, verification, and management
• Processing deposits, withdrawals, and financial transactions
• Providing bonuses, promotions, and VIP rewards
• Providing 24/7 support via live chat and email

3.2 Security and Compliance

• Age verification (confirming 21+)
• Preventing fraud, money laundering, and deception
• Protecting accounts and preventing unauthorized access
• Enforcing responsible gaming policy

3.3 Improvement and Personalization

• Improving platform performance and user experience
• Personalizing content and offers according to your preferences
• Identifying and resolving technical issues
• Sending important service-related notifications

Data Disclosure and Sharing

cx664 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the specific circumstances below:

4.1 Service Provider Partners

Only the necessary information may be shared with payment processors (bKash, Nagad, Rocket, Upay), technology support, cybersecurity, and game software providers. These partners are required to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from a government authority, or applicable law. In such cases, cx664 seeks legal advice and aims to provide the minimum required information.

4.3 Business Changes

In the event of a transfer of ownership, merger, or acquisition of cx664, user information may be transferred to the new authority. cx664 will provide users with appropriate notice before such a change.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the cx664 website. Cookies are small text files stored in your browser that help improve the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help improve services by reviewing how the platform is used.
• Marketing Cookies: May be used to personalize promotional content from cx664.

5.2 Cookie Control

Through your browser settings, you can disable cookies other than essential cookies. However, this may limit the functionality of some services.

Data Retention and Security

cx664 gives the highest priority to protecting your data. We apply industry-standard security measures:

6.1 Technical Safeguards

• SSL/TLS encryption: All data transfers are made through encrypted connections
• Password encryption: Your password is protected with one-way hashing technology
• Firewall and intrusion detection systems are active at all times
• Regular security audits and vulnerability assessments are conducted

6.2 Data Retention Period

cx664 retains data for the following periods:

• Active account data: Retained for as long as the account is active
• Closed account data: Retained for a limited period as required by legal and regulatory obligations
• Financial transaction records: Retained long-term for audit and compliance purposes
• Security logs: Retained for a defined period to prevent fraud

After the required period, data is securely deleted or anonymized.

User Rights

Every user registered at cx664 has the following rights regarding their personal information:

7.1 Right to Access Data

You may request a copy of the information stored about you at cx664. This request can be made via live chat or email ([email protected]).

7.2 Right to Correct Data

If any information in your profile is incorrect or incomplete, you may request a correction. This can be done directly in account settings or through support.

7.3 Right to Delete Data

In certain circumstances you may request that your data be deleted. However, this request may be limited in cases of legal obligations or ongoing disputes.

7.4 Right to Restrict Processing

You may request that the use of your data be limited for specific purposes. For example, the option to opt out of marketing communications is provided.

7.5 Right to File a Complaint

If you have any concerns about how your data is used, you may file a complaint directly with the cx664 support team.

Protection of Minors

cx664 strictly prohibits anyone under the age of 21 from using the platform. This is a service for those aged 21 and above only.

During registration we verify date of birth and, where necessary, confirm age through an identity document. If a user is identified as a minor, their account will be closed immediately and the related information will be deleted.

cx664 does not knowingly collect information from any minor. If you become aware that a minor is using our platform, please contact support immediately.

Third-Party Services

The cx664 platform uses software from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe). These providers operate their games through their own technology.

These third-party providers may process the minimum information required to manage game sessions (such as session ID and bet amount). However, they do not have direct access to your full personal identity information.

The payment service providers bKash, Nagad, Rocket, and Upay have their own privacy policies. When making payments through our platform, those providers' policies will also apply.

cx664 is not responsible for the privacy practices of third-party websites or services.

Policy Changes

cx664 may update this privacy policy from time to time. If any significant changes are made to the policy:

• A notice will be published on the website
• Registered users may be notified by email
• The "Last Updated" date at the top of the page will change

If you continue using cx664 after the changes, you will be considered to have agreed to the updated policy. Previous versions of the policy may be obtained from the support team upon request.

For major changes, cx664 will give users the opportunity to re-confirm their agreement to the new policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact cx664's support team. All privacy-related requests are handled with the highest priority.

• Live Chat: Get direct support in Bengali 24/7 from any page on the website
• Email: [email protected]

For email requests, write "Privacy Request" as the subject and send it from your registered email address. Using live chat is the most effective way to get quick service.